Returns & Exchanges
At STLHD Gear, we want to ensure you are completely satisfied with your purchase for your next adventure. If you are not 100% happy with your gear, we offer easy returns and exchanges within 30 days of delivery for items in original, unworn condition.
Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Follow the prompts to generate a prepaid shipping label, which will be sent directly to your email for easy printing.
Pack and Ship
Securely package your items in their original packaging, attach the shipping label, and drop the package off at any authorized carrier location.
Receive Your Refund
Once our warehouse receives and inspects your return, we will process your refund or ship your exchange item within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing